Refund Policy

 

Please contact our Customer Service team to obtain the correct return address before shipping your items.

• Eligibility: Returns are strictly accepted only if the product itself is defective or has quality issues. Unopened and unused items (including vials and tablets) meeting this condition are eligible for a return within 7 days of purchase.

• Condition: To protect product hygiene and sterility, all returned medications must be completely unused, unaltered, and in their original, unopened packaging.

• Shipping Costs: Customers are responsible for all return shipping fees.

• Processing Time: Once your return is received, our team will inspect the items to ensure they meet our health and safety requirements. Approved refunds will be processed within 15 business days.

Thank you for your understanding and cooperation.