Payment Help
Payment Instructions
Thank you for trusting MaxPaw for your cat's FIP treatment. We are committed to supporting you through every step of this critical journey. Please review our payment methods below to ensure smooth processing.
Orders are dispatched daily from our US, CA, EU, and HK warehouses, prioritized by the location closest to you. To secure same-day shipping, please complete your transfer before the following cutoff times:
Monday – Friday: Before 00:00 UTC
Saturday: Before 23:00 UTC
Venmo Transfer
Search for our official account directly within the Venmo app.
Zelle Transfer
Send your payment through bank-to-bank transfer with no transaction fees.
Required for Venmo & Zelle: Please include your Full Name and Order Number in the payment note/memo. This allows our team to instantly match your payment and approve your order.
Credit Card, Debit Card & PayPal
For secure, seamless checkouts using major cards or online wallets.
A secure invoice containing your personal payment link will be automatically emailed to you within 5 minutes of placing your order.
Please Note: If you do not see the invoice in your primary inbox within 5 minutes, kindly check your Spam or Promotions folder.
If these options do not resolve your issue, please contact our Live Chat Support immediately for further assistance.