Shipping and Refund Policy

MaxPaw Shipping and Refund

Shipping rules

We offer free standard shipping for order over $59. It takes 2-4 business day for delivery.

We ship out from USA and Canada warehouse house, Our shipping schedule cut-off time is before 5:00 pm PST on Monday to Friday. 

For overnight shipping service, it take 24 hours to arrive on Monday to Friday.

You need to choose "Saturday overnight shipping service" if you're placing the order on Friday, it'll make the package arrive on Saturday!otherwise, the package will be arrived on Monday.


FIP Refund Policy

You have done your research.  You have reviewed our blogs, inquired about our reputation online, and read numerous testimonials on Facebook.  You may have even contacted other cat owners who have used our GS to treat their cats.  Maybe you are still worried that our GS-441524 won't save your cat. Here is our Money refund policy to put you at ease!

Our Refund policy is simple.  Any unopened/ unused vials, capsules, or tablets can be returned for a refund. We will issue your refund within 15 business days once your return package passes our inspection. You are only responsible for the cost of shipping to us.


The eligible return period:

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


The Shipping of Return

To return your product, you should mail your product to us.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.