Refund Policy

Please review our return requirements and procedures before returning an order.

Important Notice: Before sending back any items, please contact our Customer Support Team to receive authorization and the correct return shipping address.
Eligibility & Exclusions

Returns are strictly accepted for items that arrive defective or with verified quality issues. Eligible products (vials and tablets) must be returned within 7 days of purchase.

Supplements: Due to health, safety, and strict quality control standards, all supplement products are final sale and ineligible for returns or refunds.

Product Condition

To maintain product safety and sterility standards, returned items must remain unopened, unused, and in their original sealed packaging.

Shipping Fees

Customers are responsible for return shipping costs. Original shipping fees incurred at checkout are non-refundable.

Processing & Refunds

Upon receiving your returned package, our team will inspect the items. Once approved, refunds will be issued to your original payment method within 15 business days.